Refund Policy

Last updated: 4 November 2026

Cancellation

You can cancel your subscription at any time. You will keep access until the end of the current billing period and will not be charged again.

Refunds

• First purchase: if you are not satisfied, request a full refund within 7 days of your first payment, provided you have used fewer than 20% of that period’s credits.
• Renewals: if you were charged for a renewal and did not use the Service in that period, contact us within 3 days of the charge for a refund.
• Service failure: if a technical fault on our side prevents you from using paid features and we cannot fix it within a reasonable time, we will refund the affected period.
• Duplicate or mistaken charges are always refunded.

Not refundable

Credits already used for generation, and periods after the refund window, except where required by law.

How to request

Email support@botme.fun with your account email and order reference. We reply within 2 business days. Approved refunds are returned to the original payment method; timing depends on your bank, typically 5–10 business days.